At Jayakaya99, your privacy is not just a formality — it is a genuine commitment. This Privacy Policy transparently explains how we collect, use, store, and protect the personal information of every member who uses our platform.
We do not simply comply with the law — we build privacy systems that genuinely protect the interests of our members.
All personal data is stored on servers protected with AES-256 encryption. Database access is restricted to authorized personnel only.
Jayakaya99 has never and will never sell, rent, or transfer your personal data to any third party for marketing purposes without your consent.
You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Our policy aligns with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices to ensure your privacy rights are always upheld.
You may choose to receive or opt out of marketing communications from us at any time through our easy unsubscribe option, which takes effect immediately.
Our security team actively monitors systems around the clock to detect any unauthorised access attempts and respond promptly to any threats.
This Privacy Policy outlines Jayakaya99's commitment to protecting your personal information as a member of our platform. By using Jayakaya99's services, you agree to the collection and use of information as described in this policy.
Jayakaya99 takes your privacy seriously. We understand that when you entrust your personal information to us, you expect us to handle it responsibly and transparently. That is why we have structured this Privacy Policy to be clear and easy to understand — not just a lengthy, confusing legal document.
The jayakaya99 platform operates as an online entertainment site offering Slot Games, Live Casino, Fish Shooting Games, and Sports Betting to users in Malaysia. To run these services, we need to collect certain information from you to ensure the platform functions properly, securely, and in compliance with applicable legal requirements.
This Privacy Policy applies to all users of the Jayakaya99 platform, including website visitors, registered members, and anyone who interacts with our services via our website or mobile app. We encourage you to read this document thoroughly and contact us if any part is unclear.
We collect various types of information depending on how you interact with our platform. In general, the data we collect falls into three main categories:
Information You Provide Directly:
Information Collected Automatically:
Information From Third Parties:
Data Category & Collection Purpose Summary:
| Data Categories | Primary Purpose | Retention Period |
|---|---|---|
| Identity Information | Account verification & KYC compliance | Throughout the active account period + 7 years |
| Financial Information | Deposit & withdrawal processing | 7 years (legal requirement) |
| Activity Log Data | Security & platform improvements | 90 days |
| Cookie Data | User experience & analytics | Up to 12 months |
| Communication Records | Customer support & complaint resolution | 3 years |
Jayakaya99 only uses your personal data for lawful purposes that have been stated before or at the time of collection. We do not process your data beyond what is necessary. The following are the primary purposes for which data is used:
Jayakaya99 does not use fully automated decision-making systems that materially affect your rights or interests without any human involvement in the process.
We understand that data sharing is a sensitive matter. Jayakaya99 does not share your personal information with third parties except in the following circumstances, which are necessary for the proper delivery of our services:
All third parties working with jayakaya99 are bound by strict data protection agreements. They are only permitted to process your data for specified purposes and may not use it for any other reason.
Protecting your personal data is jayakaya99's highest priority. We continuously invest in the latest security infrastructure to keep your information safe from any threat.
Technical security measures we employ:
While we take all reasonable steps to protect your data, no system is entirely foolproof. We recommend that you also take precautions by using a strong password, not sharing your Login credentials, and enabling 2FA in your account settings.
Jayakaya99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality or your experience on our platform.
Jayakaya99 retains your personal data only for as long as it is needed for the stated purposes or as required by law. Retention periods vary depending on the type of data and applicable legal requirements.
Generally, account information and financial transaction records are retained for a minimum of seven (7) years after account closure to satisfy legal requirements related to anti-money laundering and taxation. Technical data such as activity logs and cookie data is kept for shorter periods, typically between 90 days and 12 months.
When your data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using appropriate methods to ensure it cannot be recovered or reused.
If you request to close your account, we will process that request within 30 business days. Data that we are legally required to retain will be kept for only the necessary period before being permanently deleted.
As a jayakaya99 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to helping you exercise these rights:
To exercise any of the above rights, please contact our customer support team. We will process your request within 30 business days. In complex cases, this period may be extended to 60 days with prior notice to you.
The jayakaya99 platform is an adult entertainment service strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
If we discover that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.
If you are a parent or guardian who believes your underage child has registered on our platform, please contact us immediately at [email protected] so that we can take the appropriate action.
Jayakaya99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or relevant technological developments.
When there are material changes to this Privacy Policy, we will notify you via:
The "Updated" date at the top of this page will always reflect the date of the most recent changes. Continued use of the jayakaya99 platform after a change notice is considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist you.
You can reach us via:
We are committed to responding to all privacy-related inquiries within 3 business days and resolving formal complaints within 30 business days. If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia.
For privacy inquiries, contact us: [email protected] — we will respond within 3 business days.
Your privacy is protected. Your data is secure. jayakaya99 offers a fun, transparent, and responsible online gaming experience for all members in Malaysia.